The Zoom Solopreneur 50 is now accepting nominations Learn more
The Zoom Solopreneur 50 is now accepting nominations
Learn more
2025年Gartner®全球统一通信即服务(UCaaS)魔力象限™领导者。 连续6年入选!
Zoom入选2025年Gartner®联络中心即服务(CCaaS)魔力象限™
Zoom在Forrester Wave™:2025年统一通信即服务(UCaaS)报告中被评为领导者
一个平台。
无限的合作方式。
从客户提案到全球全员大会,从患者咨询到课堂授课,Zoom 提供您所需的灵活性和可靠性。借助内置的 AI 功能,每一次互动都更快速、更轻松、更高效。
以AI为先的UCaaS团队协作解决方案,让您通过会议、聊天、文档等工具无缝协作,所有功能均集成于Zoom Workplace。
  • 统一团队协作方式:会议、电话、聊天等所有功能均整合在一个统一通信即服务(UCaaS)平台中,让沟通无缝衔接。
  • 整合您的工具:用一站式解决方案取代分散的应用程序,节省时间、降低成本并保持工作同步。
  • 支持混合办公与远程办公:让全球团队保持参与感,凭借可靠的视频会议、持续聊天、共享文档等功能。
  • 保持工作流程顺畅:从头脑风暴到文档协作再到快速沟通,Zoom 助力团队减少摩擦,避免项目停滞。
  • 借助 AI 提升效率:内置 AI 可总结会议内容、草拟后续跟进事项并分享下一步计划,让您的团队有更多时间专注于创造。
开始使用
Major League Baseball
Solve customer issues faster and deliver a seamless experience across every channel with AI-first contact center and CX solutions.
  • Resolve inquiries efficiently:Phone, chat, email, SMS, social, and video flow into one platform for full context.
  • Automate complex interactions:Virtual Agent handles multi-intent questions, so human agents can focus on high-value cases.
  • Boost self-service and loyalty:Instant answers and proactive resolutions reduce friction and improve satisfaction.
  • Help agents focus on what matters:AI highlights key actions, suggests responses, and streamlines repetitive tasks.
  • Turn data into action:Integrated CRM, real-time analytics, and conversation insights help teams spot trends and improve CX.
Get started
Technology Solutions
Drive growth for your business with Zoom webinars and virtual events for demand generation — built to engage audiences and deliver results.
  • Keep audiences engaged:Capture leads and build pipeline with branded webinars and events that generate long-lasting demand.
  • Deliver stand-out experiences:Host polished, interactive events that reflect your brand and leave a lasting impression on customers.
  • Fuel smarter campaigns:Extend every event with virtual and hybrid options, giving you a broader reach and richer insights.
  • Put busywork on auto-pilot with AI:Automate content, personalize outreach, and analyze performance faster.
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Business Growth
Equip your team with Zoom sales enablement tools with AI insights so they can focus on customers, accelerate deals, and grow revenue.
  • Make selling easier:Eliminate admin work like note-taking and CRM updates so reps can spend more time building relationships.
  • Boost productivity and win rates:Auto-summarized meetings, suggested follow-ups, and deal insights keep cycles short.
  • Give RevOps deeper visibility:See pipeline insights and competitor trends to forecast and prospect with confidence.
  • Close with confidence:Agentic AI flags risks, coaches reps, and automates next steps, keeping work moving forward.
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Sales Dashboard
Strengthen culture and hybrid workforce engagement across teams with Zoom Workplace.
  • Foster community in hybrid teams:Get company-wide updates, recognition, and social feeds that connect remote employees.
  • Create immersive experiences:Run interactive all-hands, learning sessions, and celebrations that teams look forward to.
  • Communicate on your schedule:Share video announcements asynchronously, aligning teams without more meetings.
  • Reinforce culture and recognition:Highlight employee wins, anniversaries, and initiatives with rich media and live events.
  • Measure engagement to improve:Use analytics from Events, Clips, and Workvivo to understand participation and surface gaps.
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Employee engagement
介绍
Zoom AI伙伴 3.0
AI伙伴不仅能为您节省时间。它能捕捉上下文、挖掘洞察,并助您交付更出色的工作成果——从更高效的客户对话到更快速、更明智的决策。
Zoom AI伙伴通过以下方式提供帮助:
  • 无论会议在何处进行,都能捕捉并总结对话内容。
  • 将会议纪要和洞察转化为随时可用的文档、简报等。
  • 自动化会前准备、会后跟进和文档记录,让您专注于创造价值。
归根结底就是“我想经营我的事业,而不是仅仅埋头苦干”。Zoom AI伙伴让我能腾出时间,去做只有我才能完成的工作。
南希·科齐奥尔
创始人,couch + cork
数百万用户的信赖之选。为您量身打造。
4.5/5
out of 7.9k+ reviews
来自7900+条评论
Gartner Peer Insights
4.5/5
out of 54.9k+ reviews
来自54900+条评论
G2
8.3/10
out of 5.8k+ reviews
来自5800+条评论
Trust Radius
“Zoom Workplace 将我的脑电波转化为精美的宝石。在会议中,我可以比你说出‘转录’这个词还要快地创建剪辑、笔记、文档,甚至是白板。”
企业正通过Zoom实现更多目标

Major League Baseball™ and Zoom expand the employee-fan experience

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“Zoom has allowed us to continue a tradition of really being a technology-focused company and making sure that we're using cutting-edge technology not only to advance our business but also for our fans.”

- Noah Garden, Chief Revenue Officer

Advancing mental wellness through TheShareCo’s journey with Zoom Video SDK

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“Zoom Video SDK's full flexibility in layout customization allowed us to achieve a real-life experience within the limited real estate presented by a phone or smart device.”

- Tan Han Sing, Founder and CEO, TheShareCo

Cricut slashed call abandonment rates by 90% with Zoom

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“Before Zoom, we juggled 10-plus tabs to handle calls. Now, everything is integrated into one clean platform, from CRM connections to video transitions. It’s a dream workflow.”

- Taylor Nelson, Member Care QA Specialist

A connected, collaborative workforce drives innovation at Capital One

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“We’re highly collaborative, we’re people-centered, we’re interested in moving ourselves and our goals to the next level. Zoom is, I believe, the ideal tool to suit the culture that we are and that we strive to be at Capital One.”

- Nikita Steals, VP, Tech Talent Acquisition, Capital One

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制造新闻,产生影响
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